Details of what to do if you'd like a Change of Size/ Exchange/ Change of Mind.
Also how to Return a Faulty or Incorrect Item and details of our "No Quibble" Returns Policy
Christmas Returns PolicyChristmas Returns Policy
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Returns - 'No Quibble' Returns Policy
You may return your order for any reason within 30 days after you receive the goods. If you wish to return any goods under this policy, you must return them to us at the address shown in perfect condition, unused and in their original packaging. Carriage will only be refunded if the boots returned a...
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Returns - Faulty Items
With the exception of non branded fashion coloured wellies and Splash Wellies, which carry a six month guarantee, all items purchased carry a comprehensive 12 month manufacturer’s warranty against faulty materials or workmanship(not excessive wear and tear) . In the very unlikely event of a fa...
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