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Returns - Faulty Items
With the exception of non branded fashion coloured wellies, WedgeWelly and Splash Wellies, which carry a six month guarantee, all items purchased carry a comprehensive 12 month manufacturer’s warranty against faulty materials or workmanship (not excessive wear and tear). In the very unlikely event of a fault becoming apparent on your purchase please contact us by email explaining the fault.
Due to Health & Safety regulations we cannot accept boots/clothing unless they have been cleaned thoroughly.
The boots may need to be returned to the relevant manufacturers for their assessment.
PLEASE CONTACT us using the form below with details of the fault BEFORE sending any faulty boots back.